| GACO Corporation, an Arizona limited
liability company which owns and operates the www.virtualheadacheclinic.com
web site, respects the privacy of each user of our web site. GACO
Corporation, is a licensee of the TRUSTe Privacy Program. This privacy
statement discloses the privacy practices for the www.virtualheadacheclinic.com
Web site.
If you have any questions or concerns regarding this statement,
you should first contact rcowan@virtualheadacheclinic.com.
You can also contact us via regular mail at: GACO Corp 3331 Calle
del Montana, Sedona, AZ 86336.
If you do not receive acknowledgement of your inquiry or your inquiry
has not been satisfactorily addressed, you should then contact TRUSTe
at http://truste.org/consumers/watchdog_complaint.php.
TRUSTe will then serve as a liaison with the Web site to resolve
your concerns.
Notification by our Web Site
By applying for the TRUSTe trustmark, the www.virtualheadacheclinic.com
web site has agreed to notify each user of the following:
- What personal information of yours or a third party is collected
from you by the www.virtualheadacheclinic.com web site.
- The name of the organization collecting such information.
- How the information is or may be used.
- With whom the information may be shared.
- What choices are available to you regarding the collection,
use and distribution of such information.
- The security procedures that are in place to protect the loss,
misuse or alteration of the information which is under the control
of www.virtualheadacheclinic.com.
- How you can correct any inaccuracies in the information.
Information Collection and Use
The www.virtualheadacheclinic.com web site collects information
from our users at several different points on our web site. When
you use the web site, some basic, general information is collected.
This general information is used internally in connection with our
business to improve the web site, including our marketing and advertising
efforts, and to make your use of the web site as enjoyable and efficient
as possible.
When you set up an account on our web site or purchase an item
from our web site, we collect personal information provided by you
that may include your: (i) first and last name; (ii) billing address;
(iii) shipping address; (iv) other shipping addresses; (v) email
address; (vi) phone number; (vii) credit card account number; (viii)
items purchased from us; and (ix) browsing, buying and selling patterns.
We use this personal information in order to provide you with the
goods and services that you purchase on our web site. We use your
email address to provide you with information about your order and
its status and we may occasionally send out emails, including newsletters,
to people who have placed an order on-line, with information about
other goods and services available on our web site. Your phone number
is used by us only in the event that our customer service representatives
need to contact you about an order you have placed.
GACO Corp owns and operates the www.virtualheadacheclinic.com web
site and is the sole owner of this information collected on the
web site. We will not sell, share, or rent this information to a
third party in any way other than as disclosed in this privacy policy.
We fully cooperate with law enforcement agencies in identifying
those who use our services for illegal activities and may, in our
sole discretion, disclose personal information or other information
to satisfy any law, regulation, subpoena, or government request.
We reserve the right to release personal information or other information
about users who we believe are engaged in illegal activities or
are otherwise in violation of our Terms of Service, even without
a subpoena, warrant or court order, if we believe, in our sole discretion,
that such disclosure is necessary or appropriate to operate our
web site or to protect the rights or property of www.virtualheadacheclinic.com,
our affiliates, or our officers, directors, employees, agents, third-party
content providers, suppliers, sponsors, or licensors. We also reserve
the right to report to law enforcement agencies any activities we
reasonably believe in our sole discretion to be unlawful. If we
are legally compelled to disclose information about you to a third
party, we will attempt to notify you by sending an email to the
email address in our records unless doing so would violate the law
or unless you have not provided your email address to us.
Registration
To use some features on the www.virtualheadacheclinic.com web site,
a user must first complete a registration form on the web site.
During registration, a user is required to give contact information,
such as name and email address. This information is used to contact
users about the services on our web site for which they have indicated
interest. It is optional for users to provide additional, demographic
information, such as age and gender, but we encourage our users
to provide such information so that we can provide a more personalized
experience for our users on our web site.
Orders
We request additional personal information from our users when
placing an order on our web site. In completing our order form,
a user must provide contact information, such as name and shipping
address, and financial information, such as credit card account
number and expiration date. This information is used for billing
purposes and to fulfill our customer orders. If we experience difficulties
processing an order, we will contact a user through this information.
Cookies
A cookie is a text file stored on the user’s hard drive containing
information about the user. Web sites create cookies to record information
about a user’s preferences, such as the items you add to your
shopping cart, and for security purposes (see Security below). Cookies
are also used to help us determine the various services you use
and the support you may need, and to help us detect and solve any
problems you may have while using our web site. In addition, the
use of a cookie on our web site will enable users to log on without
having to reenter their password on each visit and to fully participate
in the website’s services Most cookies expire after a certain
time period. If you wish, you may set your browser to reject all
cookies and still view our web site. Cookies placed by virtualheadacheclinic.com
are not tied to any personally identifiable information.
Log Files
Like most standard web sites, we use log files on our servers.
These log files store information regarding IP (internet protocol)
addresses, browser type, ISP (internet service provider), referring/exit
pages, platform type, date/time stamp, and number of clicks. These
log files are used to analyze trends, administer the web site, track
user’s movements in the aggregate, and gather broad demographic
information for our use. IP addresses, etc. are not linked to personal
information.
Sharing of General or Demographic Information
We will share aggregated, general or demographic information we
collect about our users and their use of our web site with our partners
(except where noted for specific co-branded relationships below)
and advertisers in a manner which does not identify any individual
user. We use an outside shipping company to ship orders placed on
our web site, and a credit card processing company to bill users
for goods and services purchased on our web site. These companies
will not retain, share, store or use any of our user’s personal
information for any secondary purposes. We may partner with other
parties to provide specific services which are available on our
web site. When a user signs up for these services, we will share
the user’s name or other contact information that is necessary
for the third party to provide these services to the user. These
parties are not allowed to use such personal information except
for the purpose of providing these services.
Co-Branded Relationships
GACO Corporation partners with DrPacheco.com for the non-headache-related
health products and services. No personal information of users from
www.virtualheadacheclinic.com is shared with DrPacheco.com. DrPacheco.com
does share with GACO Corporation a user's email address and whether
or not the users have taken advantage of their products and services.
DrPacheco.com also shares aggregate purchase information with GACO
Corporation for the purpose of determining revenue share. They do
not share the details of a user's personal information except in
aggregate so that products and services can be improved over time.
The Virtualheadacheclinic.com provides links to several sites,
including site(s) that identify headaches specialists or physicians
with an interest in headache by region. Virtualheadacheclinic.com
is not responsible for the content available via these links and
does not make any representations regarding their content or accuracy.
Your use of these links is at your own risk and is subject to the
terms and conditions of found on those sites.
GACO Corporation may partner from time to time with sites to sell
books, CD's and tapes. GACO Corporation does not pass any personal
information to these entities and no personal information is shared
by them back to GACO Corp. They may share aggregate purchase information
with GACO Corp for the purpose of determining revenue share.
Links
The web site contains links to other web sites. We want you to
be aware that when you click on such links, including banner advertising,
which take you to a third-party web site, you will be subject to
such third-party’s privacy policies. Please be aware that
we are not responsible for the privacy practices of such other web
sites and we expressly disclaim any and all liability for the actions
of third-parties, including, without limitation, actions relating
to the use and/or disclosure of personal information by such third-parties.
We encourage our users to be aware of when they leave our web site
and enter a third-party web site and to read the privacy statements
of each and every web site that collects their personal information.
This privacy policy applies solely to information collected by our
web site.
Newsletters
If a user wishes to subscribe Migralogue or other periodic newsletters,
we will ask for contact information, such as name and email address.
Send to a Friend
If a user elects to use our referral service to inform a friend
about a part of our web site, a form asks for the friend's name
and email address. The form will automatically send the information
to the friend via email. We do not store this information and the
form is only used to send this one-time referral email.
Electronic Communication with virtualheadacheclinic.com
It is possible to email directly to various persons at virtualheadacheclinic.com.
However, for certain communications at designated membership levels,
you will be asked to sign in with your member login information.
We do not use this information in any way other than to recognize
you for postings nor do we disclose this information to any third
parties.
With regard to the "Ask Dr. Cowan" feature, your name
may be used if your question has been selected for use in the "Q
& A" section of the website or Migralogue. If you do not
wish your name used, our Editors can, at their discretion, omit
this information from the posted Q&A if you elect to remain
anonymous and so request in the body of your submitted question.
Do remember that whatever you post to the "Ask Dr. Cowan"
feature, it is considered public knowledge, unless explicitly stated
otherwise. You should always use caution when posting. Avoid posting
your home address or phone number on a public board or chat. Although
one must be a registered user to post messages the message boards
are public and may be read by non-registered users.
GACO Corporation reserves the right to re-publish your postings
from message boards or chat rooms in any format.
Surveys & Contests
From time-to-time, our web site requests information from our users
via surveys or contests. Participation in these surveys or contests
is completely voluntary and the user has a choice whether or not
to provide us with such information. Information requested may include
contact information, such as name and shipping address, and demographic
information, such as zip code, age level. Contact information will
be used to notify the winners and award prizes. Survey information
will be used to monitor or improve the use and efficiency of this
web site.
Security
The security of your personal information is important to us. When
you enter sensitive information (such as credit card number and/or
social security number) on our registration or order forms, we encrypt
that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the
personal information submitted to us, both during transmission and
once we receive it. No method of transmission over the Internet,
or method of electronic storage, is 100% secure, however. Therefore,
while we strive to use commercially acceptable means to protect
your personal information, we cannot guarantee its absolute security.
If you have any questions about the security of our web site, you
can send an email to webmaster@virtualheadacheclinic.com
Communications from our Web Site
We send all new members a welcoming email to verify their password
and username. Established members will occasionally receive information
on products, services, special deals, and the e-bulletins. Each
user has the option to not receive these types of communications
(see Choice/Opt-Out below).
Occasionally, it is necessary to send out service-related announcements.
For instance, if our service is temporarily suspended for maintenance,
we might send you an email informing you of such service interruption.
Generally, users may not opt-out of receiving these service-related
communications. In addition, we communicate with our users on a
regular basis to provide requested services and regarding issues
relating to their account via email.
Correction/Updating Personal Information
If a user's personal information changes or if a user no longer
desires our service, we will enable our users to correct, update
or remove from our web site the personal data they provided to us.
Such changes can be made either through the member information page
on our web site or by emailing our Webmaster at Webmaster@virtualheadacheclinic.com.
Choice/Opt-out
Our users are given the opportunity when registering with our web
site to opt-out of having their information used for purposes not
directly related to the provision of goods or services through our
web site. Our membership form has an opt-out mechanism so users
purchasing a membership from us may elect to not have their email
address added to our marketing and promotional address lists.
Users who no longer wish to receive our e-bulletins or other marketing
and promotional materials from us or our partners may opt-out of
receiving these communications by replying to any such promotional
email indicating your desire to no longer receive such emails or
by emailing our Webmaster at Webmaster@virtualheadacheclinic.com.
Users of our web site will be notified if, in connection with the
use of a particular service on our web site, their information will
be collected by any outside third-party. At such time, the user
can determine whether they wish to proceed with a service that will
involve an outside party having access to their information. \
Collecting Information From Children Younger than 13
The www.virtualheadacheclinic.com web site does not knowingly collect
or use any personal information from children under the age of 13
without obtaining verifiable parental consent.
Notification of Changes in Use of Information
Our privacy policy is subject to change. In the event of any change,
we will provide notice of such change on our web site. If we want
to use your personal information in a manner different from that
stated to you at the time you provided such information to us, we
will notify you of such change via email in addition to posting
notification of such change on our web site. At such time, you can
determine whether you wish to allow us to use your information in
this different manner. If you have opted out of all communication
with our web site or have deleted or deactivated your account with
us, then you will not be contacted and your personal information
will not be used.
If you have any questions about this privacy policy or
believe that the www.virtualheadacheclinic.com web site is not abiding
by our privacy policy, please contact our Webmaster by e-mail at
Webmaster@virtualheadacheclinic.com.
If you do not receive acknowledgment of your inquiry or your inquiry
has not been satisfactorily addressed, you should then contact TRUSTe
through the "TRUSTe WatchDog Dispute Resolution Process"
at http://truste.org/consumers/watchdog_complaint.php.
TRUSTe will serve as a liaison with the www.virtualheadacheclinic.com
web site to resolve your concerns.
This privacy policy was last updated May 21, 2005.
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